Will
Tech
Will
Tech
  • Home
  • Technology Services
  • Digital Transformation
  • Strategic Sourcing
  • About Us
  • Request Info
  • More
    • Home
    • Technology Services
    • Digital Transformation
    • Strategic Sourcing
    • About Us
    • Request Info
  • Home
  • Technology Services
  • Digital Transformation
  • Strategic Sourcing
  • About Us
  • Request Info
What is Digital Transformation?

Digital Transformation: A Brief Overview

Digital transformation is the process of leveraging modern technology to enhance business operations, customer experiences, and overall performance. It encompasses a shift from traditional methods to a digitally integrated and agile approach.

Click to get started

Let us help you with a digital transformation plan!

As a IT services consulting firm, specializing in retail and restaurant digital transformations, we offer a comprehensive suite of services to streamline your operations, optimize customer experiences, and boost sales. Our core offerings include:


  • Software to "Run your Business"
  • Voice AI Automated Ordering for Drive-Thru
  • HR Tech Automation


Software to "Run your Business":

  1. Point of Sale (POS) Systems: These are the central hub of any restaurant, helping to manage sales transactions, track inventory, and sometimes even integrate with other systems for seamless operations. They come in many forms, including stationary terminals and mobile devices. 
  2. Reservation and Table Management Systems: These help manage your tables and reservations, optimizing your seating arrangement and reducing wait times. They can often integrate with your website to provide real-time online booking capability. 
  3. Online Ordering and Delivery Systems: This software integrates with your POS and allows customers to place orders online for delivery or pick-up. Some systems may also help manage delivery logistics. 
  4. Inventory Management Systems: These tools help track food and beverage stocks, provide alerts for low inventory, and sometimes suggest orders based on historical consumption data. 
  5. Employee Scheduling Systems: These tools help create and manage employee schedules, track working hours, and sometimes even manage payroll. 
  6. Kitchen Display Systems (KDS): These tools communicate orders to the kitchen, track prep times, and help manage the flow of dishes from kitchen to table. They often integrate with POS systems. 
  7. Data Analytics and Reporting Tools: These provide insights into sales trends, popular menu items, customer behavior, and more, helping restaurants make informed decisions to optimize operations. Many POS systems come with built-in analytics.


Voice AI Automated Ordering for Drive-Thru and Phone:

We leverage voice AI technology to transform the drive-thru experience. By automating the ordering process, this technology ensures quick, accurate order placement and confirmation. The result is a seamless, efficient, and satisfying customer experience, with increased throughput for your drive-thru service.

HR Tech Automation:

By implementing AI chatbot technology, we can automate significant parts of your hiring process. The chatbot can prescreen applicants, answer common queries, and even schedule interviews. This not only streamlines the hiring process but also allows your HR staff to focus on strategic, high-level tasks.


Embarking on a digital transformation journey is a significant step, but its rewards are considerable. Embracing technology can significantly improve your restaurant's operations, enhance customer experiences, and bolster your bottom line. We are here to help you navigate this journey, utilizing our expertise to make your restaurant a state-of-the-art, digitally advanced establishment. We look forward to the opportunity to discuss this further and clarify any queries you may have.

Find out more

Copyright © 2024 Will - Technology Consulting - All Rights Reserved.


Powered by GoDaddy

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept